Return and Refund Policy

We aim to provide a great experience every time, but even we can experience the off day occasionally. We don’t want you to be bummed out so if you are dissatisfied for any reason, please contact us at hello@greenslicefoods.com within 24 hours of receiving your Green Slice products. Depending on the circumstances, we will provide you a full or partial credit or refund of the purchase price for that item. We may require photographic documentation of any product with which you are dissatisfied before we provide you a replacement, credit or refund. We ship perishable products that cannot be restocked or resold, which is why we do not accept returns.

Due to the perishable nature of our product, we do not accept returns.

In the event you are dissatisfied with your purchase, you must contact us within 24 hours from receiving your order. We reserve the right to limit refunds and replacements, and we can only offer one replacement per consumer.

Orders ship from Vermont Monday through Wednesday with UPS 2 Day shipping, and are carefully packaged with reusable cold packs in Green Cell Foam, the most environmentally sustainable packaging material available. You will receive 3 emails from Green Slice: an order confirmation, a shipping notification with your tracking number so you can follow the progress of your order, and a delivery notification. You are not required to sign for deliveries. If you will not be home at the time of delivery for your order, we strongly suggest you have your items shipped to your work or to a friend/neighbor/family member who can refrigerate your foods on delivery. We are not responsible for items that are left out in the heat for hours after delivery. Other defects must be reported within 24 hours from receipt of order.  

You may purchase products from this Web site by using any one of the payment options Visa, mastercard, American Express or JCB listed in Payment Options. Green Slice Foods reserves the right to change its payment procedures at any time without prior notice to you.

At this time, Green Slice Foods ships products to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all products ordered on this Web site pass to you when the product is delivered to the shipping carrier.

The majority of our orders are processed within 1 business day after the order has been placed. Orders are shipped with UPS 2-day shipping. The order placing cut off is Wednesday at 10:00 AM EST to receive delivery the same week. Deliveries are made Tuesday through Friday only. You will receive 3 emails from Green Slice: an order confirmation, a shipping notification with your tracking number so you can follow the progress of your order, and a delivery notification. You are not required to sign for deliveries.

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1 business day after the order has been placed. The email will contain shipping and tracking details. 

Check your addresses carefully! Our Return Policy extends only to correctly addressed orders. We cannot guarantee the condition of the package if the delivery service has to reroute. We guarantee delivery only to the provided address on the confirmed order acknowledgement. If you entered an incorrect delivery address during the checkout process there is a small window of time where you can notify us and correct it. Contact us at hello@greenslicefoods.com as soon as possible to request a delivery address change, in most cases we can accommodate such requests before an order is processed. 

Sales Tax

Green Slice Foods charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Green Slice Foods makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it’s Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

Green Slice Foods SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Green Slice Foods BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Green Slice Foods.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Green Slice Foods is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Green Slice Foods.

The inclusion of material on this server does not imply any endorsement by Green Slice Foods, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Green Slice Foods tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.